The International Customer Experience Awards (ICXA) 2025 includes three leading Georgian companies among Finalists

Among the finalists of the International Customer Experience Awards (ICXA) 2025, three leading companies from Georgia have been shortlisted — TEGETA MOTORS, NGT Group, and TBC!

This prestigious international competition brings together top companies from around the world that lead in strategic customer experience management, innovation, and service quality. For CX Hub, as ICXA’s exclusive representative, and for Georgia as a whole, having all three companies reach the finals is a major recognition on the international stage.

📌  TEGETA MOTORS is one of the five largest business groups in Georgia and one of the country’s biggest employers. The company offers the full spectrum of the automotive ecosystem and is a finalist in the Best Customer Service category.

📌  NGT Group is Georgia’s leading IT service provider. The company develops customer-flow management systems, online booking platforms, service audio-monitoring systems, and many other solutions that make service faster, simpler, and safer. NGT Group has been shortlisted among the world’s top technology companies in the Best Use of Technology category at ICXA 2025.

📌  TBC has, for years, been creating an innovative banking experience across both physical and digital channels. With customer-centric services, digital transformation, and modern solutions, TBC continuously strives to make service simpler, faster, and more human-centered. TBC is a finalist alongside the world’s leading financial institutions in the Best Use of Customer Insight and Feedback category at ICXA 2025.

🌍    It is noteworthy that CX Hub has become ICXA’s official representative for the Caucasus region and Uzbekistan, enabling Georgian and regional businesses to plan their customer experience strategy, drive technology- and culture-led transformation, and earn international recognition as customer-centric brands.

A reminder: CX Hub is a strategic customer experience management agency that helps businesses achieve CX transformation and gain international recognition.

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